FAQ
Payment methods
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What payment methods do you accept?
Currently, the only payment method we accept is Carts, Paypal, Klarna. After adding all items to your cart, the only available payment option will be Cart payment method, Paypal or Klarna - Buy Now, Pay Later
Shipping
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What shipping methods do you offer?
We currently offer the cheapest shipping method, which is A Post.
Returns/Exchanges
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What is your returns/exchanges policy?
If you wish to return a purchase, please do so within 14 days of receiving it. The item must be in its original packaging and the same condition as when you received it. Please note that earrings are non-returnable and non-exchangeable.
Out of stock
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What should I do if a product is out of stock?
If you see a "out of stock" message on our website, please contact us via email at contact@ivijewellery.com.